Contact Us
Have a question, suggestion, or feedback about Mirlo Volador? We'd love to hear from you. Whether you've found a bug, have an idea for improvement, or just want to say hello, don't hesitate to reach out.
General Inquiries
For questions, feedback, partnership inquiries, or anything else:
Privacy & Data Requests
For privacy-related questions, data access requests, or to exercise your GDPR/CCPA rights:
See our Privacy Policy for details on your rights.
Response time: We aim to respond to all inquiries within 48-72 hours. For privacy-related requests, we will acknowledge receipt within 7 days and provide a full response within 30 days as required by applicable law.
What Can We Help With?
Found something not working right? Let us know the browser, device, and what happened so we can investigate.
Have an idea that would make Mirlo Volador better? We're always looking for ways to improve the game.
Experiencing difficulty playing due to accessibility barriers? We want to make the game playable for everyone.
Curious about the hand-tracking technology, browser compatibility, or how something works? Ask away.
Writing about browser games, hand-tracking tech, or accessibility in gaming? We're happy to provide information.
Interested in collaborating or integrating Mirlo Volador with your platform? Let's talk.
Before You Write
You might find the answer to your question in one of these resources:
- Game FAQ - Common questions about how to play, camera access, browser support, and more (scroll down on the main game page).
- Blog - Articles about hand-tracking technology, tips for improving your score, and the evolution of browser gaming.
- Privacy Policy - Detailed information about what data we collect, how we use it, and your rights.
- Terms & Conditions - The rules and guidelines for using Mirlo Volador.
- About - Learn about the game, our mission, and the technology behind it.
Leaderboard & Profile Issues
If you're having trouble with your pilot profile or leaderboard entry:
- Delete your profile: You can delete your profile directly from the in-game Profile screen. This permanently removes your username, country, and all scores.
- Change your username: Use the "Edit Username" option in the Profile screen to choose a new display name.
- Score not appearing: Make sure you have a pilot profile created. Scores are only saved to the leaderboard if you have an active profile.
- Wrong country flag: Your country is detected automatically based on your IP address when you create your profile. If it's incorrect, you can delete and recreate your profile from a different network location.
If you've tried these steps and still have issues, contact us at hello@mirlovolador.fun with details about the problem.
Report Abuse
If you notice offensive usernames, suspicious scores, or other abuse on the leaderboard, please report it to hello@mirlovolador.fun. Include the username in question and a brief description of the issue. We take community standards seriously and will investigate all reports.